1. Overview
At ITSolutions4U Shop, we strive to provide high-quality IT services, courses, and solutions. If you are not satisfied with your purchase, we offer a returns and refunds policy under the conditions outlined below.

2. Refund Eligibility
You may request a refund if:

  • The IT service or course purchased was not delivered as described.
  • There was a technical issue that prevented you from accessing the purchased service or course.
  • You request a refund within 7-8 days of purchase.
  • The service has not been used or accessed significantly.

3. Non-Refundable Items
The following items are non-refundable:

  • Completed IT services that have already been delivered.
  • Digital products or software that have been downloaded or accessed.
  • Courses that have been partially or fully completed.
  • Subscription-based services beyond the cancellation period.

4. Refund Process

  • To initiate a refund request, contact our support team at info@thereliabletechnologies.com with your order details and reason for the refund.
  • We will review your request and notify you of the approval or rejection within 7-8 business days.
  • If approved, refunds will be processed to the original payment method within 7-8 business days.
  • Shipping or transaction fees (if applicable) are non-refundable.

5. Service Cancellations

  • Customers can cancel a service order before it has been initiated for a full refund.
  • If a service is already in progress, only a partial refund may be granted based on the level of completion.

6. Course Cancellations

  • If you enroll in an online course and wish to cancel, you must request cancellation within 7-8 days.
  • No refunds will be provided for completed courses.

7. Contact Us
For any refund or return inquiries, please reach out to us: